United Breaks Guitars

[scielle]

I love it!
A classy Canadian way of dealing with what I'm sure many of us have experienced in one way or another.

The song:
http://www.youtube.com/watch?v=5YGc4zOqozo

CNN coverage:
http://www.youtube.com/watch?v=QpQNWNN_HS4

[scielle]

Well done, Dave!


http://www.thestar.com/entertainment/Music/article/664557

"United will donate $3,000 to the Thelonious Monk Institute of Jazz for music education for kids," a spokeswoman said yesterday.

Carroll had spent several months dealing trying to get United Airlines to reimburse the $1,200 he paid to repair a $3,500 Taylor acoustic guitar damaged on a flight to Nebraska in March 2008.

He had requested that United direct any compensation to charity

[Bud]

Thanks for bringing this one to our attention, scielle!

It shouldn't have taken all this for United to respond, but at least they eventually came around. I hope they really do use it for in house training purposes.

[Coda]

Some of us might remember the old commercial for florists that said: "Say it with flowers." In today's global video age, I think you could now say: "Say it with a video." (It brings the point home more dramatically than a typed letter of complaint.)