Hi, Angelique:
I know my resolution isn't original...just something I thought I'd try this year. The version I heard was "don't complain, don't explain." But I find absolutes absolutely absurb (except in cases like "The sun always 'rises' in the east") so I changed it to something I think I'm capable of: lessening -- not eliminating -- those tendencies.
By the way, about the jerk who loses his loans to DiTech...I wonder how effective that commercial is. To me, when I think of DiTech, I think of the jerk. The jerk has become "the face of DiTech" to me.
(Should I count that as a complaint?

)